Metrics as Tyranny or Metrics as “Strategic Objects”
Are metrics “strategic objects,” which foster new organizational behavior through iterative use, as Dave Karpf writes in his 2016 book Analytic Activism? Or are metrics tools of social control by one group over another, stifling innovation and strategic decision-making, as Jerry Muller writes in his 2018 book The Tyranny of Metrics? Evaluating advocacy has always […]